ckb888 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you hold as a ckb888 account holder.
Registration details, KYC documents, transaction records, device identifiers, and platform usage data necessary to operate a licensed gaming service.
256-bit SSL encryption, access-controlled data stores, and strict internal data handling policies ensure your personal information is held securely at all times.
You have the right to access, correct, and request deletion of your personal data held by ckb888, subject to legal retention obligations.
ckb888 does not sell your personal data. Sharing with third parties is limited to payment processors, game providers, and regulatory authorities as required.
We use cookies to maintain session state, personalise your experience, and collect anonymised analytics. You can manage cookie preferences in your browser settings.
For any data privacy enquiry, contact our support team. We aim to respond to all data-related requests within 30 days of receipt.
This Privacy Policy ("Policy") describes how ckb888 ("we", "us", "our") collects, uses, stores, and discloses personal data in connection with the ckb888 website, mobile interface, games, sportsbook, and all associated services (collectively, "the Platform") accessible at ckb888.net.
ckb888 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws and the requirements of our international gaming authority licence. By registering an account or using the ckb888 Platform, you acknowledge that you have read and understood this Policy.
This Policy should be read together with our Terms & Conditions, which govern your use of the Platform.
ckb888 acts as the data controller in respect of personal data collected from players using the Platform. As data controller, ckb888 determines the purposes and means by which personal data is processed. All enquiries regarding the exercise of your data rights should be directed to our support team at the contact details provided in Section 14.
ckb888 collects the following categories of personal data:
3.1 Registration & Identity Data
3.2 KYC Verification Data
3.3 Financial & Transaction Data
3.4 Technical & Usage Data
3.5 Communications Data
ckb888 uses your personal data for the following purposes:
ckb888 processes your personal data on the following legal bases:
ckb888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:
6.1 Service Providers. We share data with carefully selected third-party service providers who process data on our behalf, including: payment gateway operators (e.g. FPX, eWallet processors), game content providers, KYC and identity verification services, customer support platform providers, and cloud infrastructure and hosting providers. All service providers are contractually required to handle your data in accordance with applicable data protection standards.
6.2 Regulatory Authorities. ckb888 may be required to disclose personal data to its licensing authority, financial intelligence units, law enforcement agencies, or other regulatory bodies where legally compelled to do so.
6.3 Corporate Transactions. In the event of a merger, acquisition, or sale of all or part of ckb888's business, player data may be transferred to the successor entity. You will be notified of any such transfer and your rights under this Policy will be maintained.
6.4 With Your Consent. We may share your data with third parties where you have given explicit informed consent to do so.
ckb888 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use include:
You can control non-essential cookie usage through your browser settings. Note that disabling certain cookies may affect the functionality of the ckb888 Platform.
ckb888 retains your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data destruction procedures.
ckb888 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While ckb888 takes the security of your personal data seriously, no system is entirely immune to security risks. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their ckb888 accounts.
As an internationally licensed operator, ckb888 may transfer your personal data to countries outside of Malaysia for processing by service providers located in those countries. Where such transfers occur, ckb888 ensures that appropriate safeguards are in place — including standard contractual clauses or equivalent data transfer mechanisms — to protect your personal data to a standard equivalent to that required under applicable data protection law.
Subject to applicable law and certain exceptions, you have the following rights in relation to your personal data held by ckb888:
To exercise any of the above rights, please contact our support team as set out in Section 14. ckb888 will respond to all verified data rights requests within 30 days of receipt. We may require proof of identity before processing your request.
The ckb888 Platform is strictly for persons aged 21 years and above. ckb888 does not knowingly collect personal data from persons under 21. If we become aware that we have collected personal data from a person who has not met the minimum age requirement, that account will be immediately closed and all associated personal data will be deleted or anonymised, except where legal retention obligations require otherwise.
Parents and guardians who believe a minor may have accessed or registered on the ckb888 Platform are encouraged to contact our support team immediately.
ckb888 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered account holders via the email address associated with their account and/or via a prominent notice on the Platform. The "Last updated" date at the top of this page will be revised accordingly. Continued use of the ckb888 Platform following the effective date of any amendment constitutes your acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the ckb888 data privacy team:
ckb888 aims to acknowledge all data privacy enquiries within 5 business days and to provide a substantive response within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection or gaming regulatory authority in the jurisdiction applicable to your situation.
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